‘I can’, always. Never a ‘can I’ by Ravi Gopalan on June 28, 2017 3,008 views
More often than not we are in situations where we confidently set out to do something. And then we doubt our ability to accomplish it, literally taking the wind out of our sails. Not just that, it actually crashes the idea and forces us to trash it too! We have all been hearing about the power of positivity and are probably quite convinced about it. One has read or heard somewhere and internalized that the…
Is ‘aspiration’ a bad word? by Ravi Gopalan on May 25, 2017 2,076 views
If one were to look up the dictionary, the word aspiration is defined as ‘a hope or ambition of achieving something’ or ‘a strong desire, longing, or ambition’. The meaning certainly has a positive connotation. In fact society in general encourages people to aspire. We talk of raising the aspirations of the deprived sections just so that their thought processes can be energized and empowered. A person or life without aspirations is often labelled as…
Employee or Customer – who comes first? by Ravi Gopalan on May 25, 2017 3,147 views
Its end April and the hot Indian summer has its arms tightly around us. Typically, during such times, one dreads visits especially by US/European customers. Just this last week we had one such team from KPMG visit us. We were pleasantly surprised as they took the relentless 42°C heat unflinchingly. It may not be an exaggeration if one said that they handled it better than us locals! In our case, their warm and fulsome appreciation…