Employee or Customer – who comes first? by Ravi Gopalan on May 25, 2017 1,940 views
Its end April and the hot Indian summer has its arms tightly around us. Typically, during such times, one dreads visits especially by US/European customers. Just this last week we had one such team from KPMG visit us. We were pleasantly surprised as they took the relentless 42°C heat unflinchingly. It may not be an exaggeration if one said that they handled it better than us locals! In our case, their warm and fulsome appreciation…